Privacy Policy

When a user creates a profile or makes use of Pedalme’s website ("Website"") and mobile application (“App”), Pedalme collects and processes information about that User of Pedalme services (“User”). In this regard, Pedalme acts as data controller. The protection of the User’s personal data is very important to Pedalme and in the following the User finds a description of the personal data which Pedalme gathers, for which purpose Pedalme uses the information, how long and how Pedalme stores the information and if such information is shared with others.

1. What kind of personal data does Pedalme collect?

Pedalme gathers information about the User’s name, authorised work email address, and telephone number, which the User provides to Pedalme via the Website and/or App. Furthermore, the User accepts that information on the User’s journey start and finish points, length and duration in connection with use of bicycles is registered for: The User also accepts that Pedalme is entitled to contact the User regarding operational issues regarding the use of bicycles, Website and App.

2. For which purposes does Pedalme use the user’s personal data?

The User’s personal data will be processed for the following purposes:

3. Does Pedalme pass on the user’s personal data to others?

Pedalme will only transfer the personal data which the User provides on the Website and App 3rd parties related to owning and operating the bicycles, and provision of the service as deemed necessary, in order for Pedalme to provide the User with the service requested. Therefore, the User’s personal data may, by way of example, be transferred to: Pedalme may sell and acquire businesses or assets. In connection with such transactions, customer information will with reference to this Privacy Policy be passed on to the buyer acquiring Pedalme’s business or assets or to companies that Pedalme may acquire.

4. For how long does Pedalme store the user’s personal data?

The User’s personal data is stored for as long as the User has an active account with Pedalme. The User’s account is regarded inactive, if the User requests their account to be closed, or the User leaves the organisation that owns the bicycle fleet, after which point in time the User’s data will be completely anonymized and no longer stored.

5. What kind of precautionary measures does Pedalme take?

Pedalme takes precautionary measures of technical and organizational nature to protect the User’s personal data from manipulation, loss, destruction or access from unauthorised persons. The precautionary measures are revised on a regular basis in accordance with the technological development and up to date technical equipment.

6. What rights does the user have according to the General Data Protection Regulation (GDPR)?

Pedalme is compliant to GDPR. More about our GDPR compliance, including User’s rights is available on request.

Contact details

Pedalme Limited 17 Alpha Road Cambridge CB4 3DQ Company Registration: 10809090 E-mail: Phone: 01223 667 363


× Lock data Log in